Design Thinking for Process Improvement

Level up your team's creativity and innovation. Lower friction.

Level-up in hours, not weeks

Practitioner-led training
Painless integration

Learn and integrate the soft skills that lower friction and spark fresh, innovative thinking

His ability to solve critical UX obstacles is a great asset. His trainings are of great value to us as we strive to improve UX on our website to be more successful in our business.
Henry W.
Director of Content

Banish friction within, and across teams

A battle-tested framework for fresh thinking and fast problem solving

Personalized Approach

A simple design thinking framework, tailored to your specific needs

Outdated to Fresh

Replace stale, opinionated beliefs with fresh, innovative ideas

Energize your team

Lower internal friction to make your team punch above its weight

Skillset and Mindset

Level up skills and mindsets together for long-lasting results

"(Subir) invested upfront discovery time to develop an agenda tailored to our specific needs. He engaged the group with a balanced mix of presentation and hands-on group activities. We left with tangible design tips and insights that were immediately applicable to helping us improve application conversion and our onboarding experience.

Elaine Harman | VP Digital | Patelco

What's included in Design Thinking Workshop:


* As a working UX practitioner, I focus on only what’s required to get results and skip hard-to-implement methodologies.

** All exercises are relevant to the industry and can be customized to the brand.

Success stories in Design Training

I have used this framework in multiple industries to help companies grow their people and products efficiently.

Design Thinking

Trained a 100+ person tech team to build desirable and sustainable solutions by asking the right questions

Customer Journey

Optimized a major credit card issuer’s acquisition and engagement user journeys across it’s digital properties for prospects and customers

Design Process

Established a customer-centered process with user validation to increase ecommerce sales globally

Product Roadmap

Helped a product team breakout a product revamp in phases to help them maintain market leadership


Explore Design Thinking workshops

Design Thinking

Grow your product and people efficiently by lowering friction and increasing creative collaboration

Persuasive Design
Skyrocket your marketing and product conversions by shifting from vanilla usability to persuasive design
Customer Journey
Solve your customers’ buying, onboarding and usage journeys to accelerate your product growth

Need help figuring out what you need?

You’ll get free insights. No strings attached.

Your design thinking trainer

A practicing UX pro from San Francisco

Here’s what makes my training easy to apply
  1. Approachable: Smple words and metaphors
  2. Behavioral: Overcome inertia to change
  3. Learn-Apply-Repeat: Ingrain learnings quickly
  4. Contextualize: Connect the dots for everyone
  5. Results not Volume: Focus on easy adoption, not overload