UX TRAINING

Design Thinking for Process Improvement

Level up your team's creativity and innovation. Lower friction.

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Level-up in days, not weeks

Practitioner-led training
Painless integration

Learn and integrate the soft skills that lower friction and spark fresh, innovative thinking

His ability to solve critical UX obstacles is a great asset. His trainings are of great value to us as we strive to improve UX on our website to be more successful in our business.
Henry W.
Director of Content

Banish friction within, and across multi-functional teams

A battle-tested framework for fresh thinking and fast problem solving

Personalized Approach

A simple design thinking framework, tailored to your specific needs

Outdated to Fresh

Replace stale, opinionated beliefs with fresh, innovative ideas

Energize your team

Lower internal friction to make your team punch above its weight

Skillset and Mindset

Level up skills and mindsets together for long-lasting results

"(Subir) invested upfront discovery time to develop an agenda tailored to our specific needs. He engaged the group with a balanced mix of presentation and hands-on group activities.
We left with tangible design tips and insights that were immediately applicable to helping us improve application conversion and our onboarding experience.
Elaine Harman
VP Digital | Patelco

What's included?

  • Discovery Calls
  • Customized Materials
  • Group Facilitators' Prep
  • Personalized Training *
  • Focused Sessions
  • Hands-on Exercises
  • Sessions Materials
  • Follow-up Webinar (AMA)
  • Training Presentation ***

* As a working UX practitioner, I focus on only what’s required to get results and skip hard-to-implement methodologies.

** All exercises are relevant to the industry and can be customized to the brand.

*** Optional.

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Success stories in Design Training

I have used this framework in multiple industries to help companies grow their people and products efficiently.

Design Thinking
Trained a 100+ person tech team to build desirable and sustainable solutions by asking the right questions
Customer Journey
Optimized a major credit card issuer’s acquisition and engagement user journeys across it’s digital properties for prospects and customers
Design Process
Established a customer-centered process with user validation to increase ecommerce sales globally
Product Roadmap
Helped a product team breakout a product revamp in phases to help them maintain market leadership

Explore Design Thinking workshops

Design Thinking
Grow your product and people efficiently by lowering friction and increasing creative collaboration
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Behavioral Design
Skyrocket your marketing and product conversions by shifting from vanilla usability to persuasive design
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Customer Journey

Solve your customers’ buying, onboarding and usage journeys to accelerate your product growth

Explore Design Thinking Workshops
Need help figuring out what you need?
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Your design thinking trainer

A practicing UX pro from San Francisco
Hi there, I’m Subir Kumedan. 
Since 2000, I’ve been working with brands to solve complex user experience problems so they could gain or maintain market share while retaining their existing customers. 
I share my secret sauce so your teams learn how to do it themselves after I’m gone. Here’s how I work with my clients:  
  • Approachable: Smple words and metaphors
  • Mindset Shift: Overcome internal inertia to change
  • Zoom In-Out: Show the details in context of the bigger picture
  • Relatable: Meet people where they are
  • Ego-free: Focus on results, not personal glory
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Fix the 7 biggest conversion- killing mistakes in your user experience

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From vanilla to high-conversion – this guide will you get there without the mistakes your competitors make.